Kane County 211

Phone: 2-1-1  (24/7)
Toll-free: 888-865-9903

If you need services in Kane County during this taxing time call 2-1-1.  Live specialists are on hand 24 hours a day, 7 days a week to discuss your needs and concerns and connect you to a wide range of local and state-wide resources.

This includes food, shelter, help with aging parents, legal assistance, domestic abuse and much more. This also includes the most accurate and up-to-date information regarding the Coronavirus from our most reliable and trusted local and national experts.  Calls are confidential and help is available in over 150 languages.

211 provides access to critical services:

• Shelter and rent assistance
• Legal, immigration and public safety
• Supplemental food programs
• Utility assistance
• Addiction support and rehabilitation
• Crisis counseling
• Employment and education support
• Healthcare and mental health
• Financial support
• Transportation
• Disaster
• Services specific to Senior Citizens or persons with disabilities
….and much more!

Association for Individual Development

Phone: 630-966-4000

Association for Individual Development (AID) serves individuals with developmental, intellectual, physical and/or mental health challenges, those who have suffered a trauma and those at risk.
Crisis Line of the Fox Valley: 630-966-9393 Available 24 hours a day, 7 days a week

CHIP IN Batavia

P.O. Box 1003
Batavia, IL 60510

C.H.I.P. I.N. - Community Helpers Impacting People In Need
Supports students of BPS District 101 who find themselves in temporary housing situations and to support them while they are transitioning to permanent housing and to ensure that students who are facing poverty can be successful in school. To support students in BPS District 101 who are in low-income families and have a difficult time with basic needs.

Foltos Tonsorial Parlor

7 E Wilson St
Batavia, IL 60510
Phone: (630) 879-5253

In this time of financial uncertainty, Foltos is offering a special deal for those in need. Call (630) 879-5253 and ask for Joe! for more details.

Gateway Foundation

Phone: (877) 379-9078

Our program treats all types of additions such as drug use, heroin, marijuana, prescription drugs, mental illness, alcohol, and more providing highly individualized evidence-based treatment to people of all backgrounds. Check our website for all our locations.

Family Service Association of Greater Elgin

1140 N. McLean Blvd. Suite 1
Elgin, IL. 60123
Phone: (847) 695-3680

Family Service Association of Greater Elgin (FSA) staff is set-up to work remotely allowing us to continue providing care for our families. We are here and we are 100% operational. We know people are struggling right now.


Phone: (630) 896-6264
400 Mercy Lane, Aurora, IL 60506

NAMI KDK provides mental health education, support, and advocacy for individuals, family members, and communities in Kane-so, DeKalb, and Kendall counties. All programs are provided free to the public, and are facilitated by an individual living with a mental health condition, their family members, or their significant others.

TriCity Family Services

Phone: (630-232-1070)
1120 Randall Court, Geneva, IL 60134

TriCity Family Services provides counseling and other mental health services to clients of all ages and all income levels.

CDC Information on COVID-19

Website: CDC COVID-19

Go to our website for vaccine information for fully vaccinated or not; Covid cases and data; workplace and schools and so much more.

Community Crisis Center, Inc.

CRISIS HOTLINE: 847-697-2380
EN ESPANOL: 847-697-9740
AIP office: 847-622-8888

If you are experiencing an emergency, please call 911. To speak with a case manager, call our 24-hour hotline at 1-847 697-2380

Food Delivery for Seniors

Meals on Wheels (Senior Services Associates):

Local Salvation Army Drive Up Food Pantry:

Northern Illinois Foodbank:

Greater Family Health

Phone: (847-608-1344)
Information available in Spanish at

Formerly Greater Elgin Family Care Center
Greater Family Health offers a comfortable, welcoming, inclusive, and personal approach to health care for all in nine different locations. Our practitioners and staff take the time to understand each patient’s physical, emotional and financial needs. Check our website for locations.

Mid-Valley Special Education Cooperative

1304 Ronzheimer Avenue
St. Charles, IL 60174
Phone: (331) 228-4873

MVSEC serves students with special needs and staff from Batavia District 101, Central District 301, Kaneland District 302, St. Charles District 303, and Geneva District 304.

NAMI Illinois

NAMI Help Line: (800) 950-6264
Monday-Friday, 9:00 a.m. to 5:00 p.m.

NAMI Illinois serves residents across the state with free mental health support, online groups, resources, and education.

Tri City Health Partnership

Phone: (630-377-9277)
318 Walnut St., St CharlesIL60174

Tri City Health Partnership Medical and Dental Clinic provides quality health care in an environment of mutual respect, to members of the community without the ability to pay for services.

Changing Children’s Worlds Foundation

411 Stevens Street
Geneva, IL 60134
Phone: 630-909-9411

Our dedicated team and partners are working hard to support the Parents, Youth & Children we serve in our communities, through New Virtual Programming.

Errand Up

Phone: (630) 309-3101

Errand Up is a NEW way to do Delivery! We are a trusted, local shopping & delivery professionals who specializes in quick errand runs for people in a pinch. My team and I pick up and deliver virtually anything within a 10-mile radius from downtown Geneva. TEXT our shoppers on-demand & we’ll bring you anything you want!!

Fox Valley Hands of Hope

200 Whitfield Drive
Geneva IL 60134
Phone: 630-232-2233

Although the FVHH Support Center is currently closed for the safety of our community, we are still continuing to remain connected to our clients and supporters as best we can.

Lazarus House

214 Walnut Street
St. Charles, IL 60174
(630) 587-2144
Main Number, Emergency Shelter, and center for Transitional Living
(630) 587-5872
Rent/Utility Assistance

Lazarus House provides safe shelter, food, and a range of support services for men, women and children in need of help. We serve people who are connected to Batavia, Geneva, St. Charles, and western rural Kane County by address, employment, school district or immediate family member.

National Alliance on Mental Illness (NAMI)


NAMI provides advocacy, education, support and public awareness so that all individuals and families affected by mental illness can build better lives. Download the NAMI COVID-19 Resource List.

Open Door Health Center of Illinois

Phone: Main Office in Elgin (847-695-1093)
1665 Larkin Ave., Elgin, IL 60123

Patient-centered health care organization providing services including education, prevention, diagnosis and treatment services to the great LGBTQ community. Check our website for all our locations.

VNA Health Care

Phone: (630-892-4355)

VNA is a humanitarian, not-for-profit organization dedicated to providing compassionate, dependable and comprehensive primary care and community health services regardless of an individual’s ability to pay for services. Check our website for all our locations.